Just Call Me Rosanne Rosannadanna
Mood:
spacey
Topic: Rants
For the past 'I don't know how many' years, a lane along one side of the highway I take to and from work every day has been an HOV (High Occupancy Vehicle) lane, or sane lane as we lay folk like to call it. Starting in May 2005 it will no longer be an HOV lane; it will be an HOT (High Occupancy Toll) lane. Single occupancy vehicles will now be able to buy their way onto the lane.
My day starts early so on the way in to work, I usually have no problem with traffic. But on the way home it can be a bear. I decided I was going to sign up for the pass for those times when I really needed to get home in a timelier manner. Monday, April 11th was the day we could begin signing up for the transponder that would allow use of the new toll lane to non-commuter vehicles. I went to sign up online only to realize I needed our license plate numbers in order to open an account. I figured I would get the numbers and sign up Tuesday morning. Tuesday morning I went online and found the site did not have the standard https in the url to indicate a secure site. Since I had to give my credit card number, I surely did not want to take the chance that the site was an insecure site. I decided to go in person to the DMV office mentioned online to sign up. Later that morning I finally had Lauren on board with running errands by agreeing that one of them would be to go to the indoor playground. We were off…only I had forgotten that my car was already beeping at me Monday night to feed it some gas, so we sweated out our the 15 mile drive to a Costco station near the DMV office. Of course, it was then that I realized I had left my credit card at home. Not only did I need that card to purchase gas, but I needed it to sign up for the pass. So I emptied out my wallet filling the tank with gas from a regular station and headed home for the card. Then it was back to the DMV office. We went in, patiently stood in line (only two people in front of us, so not too hard to do), and approached the counter.
Me: “Is this where we get the pass?”
DMV: “What?” (With a puzzled expression)
Me: “Is this where we get the pass?”
DMV: “What pass?” (With the same puzzled expression)
Me: “For the HOV lane”
DMV: blank look
Me: “The commuter lane”
DMV: blank look and just as I was about to spell it out in the simplest of terms
DMV: “Oh, you mean the sane lane?”
Me: “Yes” (you idiot)
Now, you’d think since they work for the department of motor vehicles, they would know about the pass, or at least what the friggin’ HOV lane is! All this for a pass I was only going to use on rare occasions. They gave me a number to call. I was pissed. Sure, the first trip was my fault for not having my credit card, but I had just driven 60+ miles just to have the DMV say "what?" so the anger at myself was conveniently transferred to the DMV boneheads.
Eventually I did get signed up for the pass. Then I checked the website to find out the why the DMV didn't know what the hell I was talking about.
The office listed was a DOT (department of transportation) office, not a DMV office.
Never mind.
Posted by lifewithkids
at 12:01 AM CDT
Updated: Friday, 27 October 2006 10:58 AM CDT